American Citizen Services - Question Form
The American Citizen Services (ACS) Section at the U.S. Embassy in Ankara, Turkey, provides a broad range of services to the American citizens living in and travelling through Turkey. ACS is not an extension of the Embassy’s Immigrant and Non-Immigrant Visa Sections and is unable to assist with questions pertaining to those areas. Please use this link only if your question involves an American citizen emergency, obtaining a United States passport, registering the birth or death abroad of an American citizen, or obtaining the services of an American notary public. Questions pertaining to visas must be directed to Non-Immigrant or Immigrant Visa Units to receive a response.
Due to the tremendous volume of e-mails and phone calls, the American Citizens Services Section will only respond to questions that are related to these American Citizen Services.
Instructions -- Please Read
1. Please provide information on all items. We may have difficulty assisting you if you do not give us this information.
2. Select a subject from the drop-down menu. Please make sure that it is not empty before you submit.
3. Submit only one copy of this form for each question.
The American Citizen Services Unit provide service between 13:00 and 16:00 Monday through Thursday. You need to make an online appointment before your visit: Online Appointment System
Messages to U.S. Citizens
Country Specific Information
- Useful Information along the Turkish-Syrian Border