U.S. Citizen Services
Applicants (including U.S. Citizens) are not able to bring in cell phones or any other electronic devices into the Embassy. Applicants will be turned away since there is no storage for electronic devices available.
Welcome to the appointment page for the U.S. Embassy Ankara’s American Citizen Services Unit!
All customers are required to make an appointment for routine American Citizen Services. Routine services include: Passport Applications, Reports of Birth Abroad, Notarial Services, or for other American Citizen Services Unit related inquiries. We will not respond to queries about Immigrant and Nonimmigrant visas. For information about visa inquiries please click here: Immigrant Visa Unit and Nonimmigrant Visa Unit.
In order to provide more effective customer service, you must make an appointment before visiting our American Citizen Services Unit. Our appointment system allows our customers to plan their visit in advance, ensure shorter wait times, and allow more efficient handling of individual cases.
What to bring:
Please be sure to print your confirmation page and bring it with you to your appointment. Also please be sure you have completed the required paperwork and bring it with you to your appointment. The tabs on the left will direct you to the necessary forms. After you schedule your online appointment, you will receive an email containing instructions and documentation requirements.
To apply for American Citizen Services such as U.S. passports, birth reports, and notarial services in Izmir, please email Izmir Consular Agency to schedule an appointment for a Monday or Tuesday. We will not respond to queries about Immigrant and Nonimmigrant visas.
Closure Dates for Izmir
Izmir Consular Agency will be closed for all services from February 2nd to February 6th. Izmir Consular Agent will continue to schedule appointments during this temporary closure. Please schedule an appointment by emailing Izmir Consular Agency. ACS Unit in Ankara will continue to provide passport, report of birth and notarial services by online appointment.
The American Citizen Services Unit provide service between 13:00 pm and 16:00 pm Monday through Thursday. You need to make an online appointment before your visit: Online Appointment System
Messages to U.S. Citizens
Country Specific Information
- Useful Information along the Turkish-Syrian Border
Entry Into The Consulates
Inform yourself of what you CANNOT bring into the consulate.
Forbidden Items :
• NO Laptops
• NO Cell/Mobile Phones (including iPhone & Blackberries)
• NO Handheld Tablets (iPad or similar) or E-Readers
• NO MP3 or similar music players (iPod or similar)
• NO USB sticks/flash memory devices
• NO Cameras or Camcorders
• NO Portable Game Devices
• NO Luggage, Bags or Backpacks
• NO Bottled Liquids (including perfume & drinks)
• NO Flammable Liquids or Lighters
In addition to the list above, security may decide not to admit other unlisted items into the waiting area.