During regular business hours (8:30 – 5:30 Monday through Friday) call (+90) 312-455-5555 for assistance.
After hours, please call (+90) 312-455-5555. After hours services should be limited to life threatening or serious emergencies.
We will not respond to queries about Immigrant and Nonimmigrant visas.
- The Department of State Call Center is operational from 8 a.m. to 8 p.m. EST. In times of crisis the Call Center is operational 24 hours a day.
- If you are a caller from the U.S. call 1-888-407-4747
- If you are a caller from overseas call 317-472-2328
If you are inquiring about how to protect yourself in the event of a chemical/biological attack please visit Department of State Travel site. Also FEMA site provides information on preparing for disasters.
The American Citizen Services are provided between 14:00 and 16:30 pm Monday to Thursday.
You need to make an online appointment before you visit Online Appointment System
You may call (90) (312) 455 5555 or fax us on (90) (312) 466 5684.
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- Information on assistance to incarcerated Americans