U.S. Citizen Services
Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy Ankara. We provide the following routine and emergency services and information: passport issuance and renewals, reports of birth abroad, notarial services, information for travelers, death of an American Citizen abroad, voter assistance, tax forms, living in Turkey, how to protect yourself from various types of scams and emergency services for American citizens.
The American Citizen Services Unit will not be responding to queries about Immigrant and Nonimmigrant visas.
- For information about visa inquiries please click here: Immigrant Visa Services and Nonimmigrant Visa Services.
Applicants (including U.S. Citizens) are not able to bring in cell phones or any other electronic devices into the Embassy. Applicants will be turned away since there is no storage for electronic devices available.
Our visa processing systems have begun to be restored, and we now have limited capacity to print visas for applicants previously interviewed. If your passport was returned to you without a visa due to the systems outage you may now submit your passport back to our office for visa printing.
After your passports and/or missing documents are received, a consular officer will review your case again. If everything is in order, your visa packet will be prepared and sent to the PTT office which you chose. This process may take several additional days.
We will make every effort to issue visas to eligible applicants within the month June. However due to ongoing systems issues, we may continue to experience delays printing visas in certain cases.
We apologize to applicants and recognize that this may cause hardship to applicants waiting for visas.
The American Citizen Services Unit provide service between 13:00 pm and 16:00 pm Monday through Thursday. You need to make an online appointment before your visit: Online Appointment System
Messages to U.S. Citizens
Country Specific Information
- Useful Information along the Turkish-Syrian Border
Entry Into The Consulates
Inform yourself of what you CANNOT bring into the consulate.
Forbidden Items :
• NO Laptops
• NO Cell/Mobile Phones (including iPhone & Blackberries)
• NO Handheld Tablets (iPad or similar) or E-Readers
• NO MP3 or similar music players (iPod or similar)
• NO USB sticks/flash memory devices
• NO Cameras or Camcorders
• NO Portable Game Devices
• NO Luggage, Bags or Backpacks
• NO Bottled Liquids (including perfume & drinks)
• NO Flammable Liquids or Lighters
In addition to the list above, security may decide not to admit other unlisted items into the waiting area.