U.S. Citizen Services
Applicants (including U.S. Citizens) are not able to bring in cell phones or any other electronic devices into the Embassy. Applicants will be turned away since there is no storage for electronic devices available.
Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy Ankara. We provide the following routine and emergency services and information: passport issuance and renewals, reports of birth abroad, notarial services, information for travelers, death of an American Citizen abroad, voter assistance, tax forms, living in Turkey, how to protect yourself from various types of scams and emergency services for American citizens.
The American Citizen Services Unit will not be responding to queries about Immigrant and Nonimmigrant visas.
U.S. Embassies and Consulates are currently experiencing technical difficulties that may result in delays in visa processing and receiving and sending communications. Additionally, applicats who have interviews for student and exchange visitor (F/M/J) visas scheduled for this week should bring proof of payment of the SEVIS fee. The Embassy Consular Section is not able to accept credit card payments at this time. U.S. citizens and visa applicants may also experience delays in sending and receiving communications.
U.S. citizens in Turkey requiring emergency assistance can reach consular staff through the following website:
Closure Dates for the Izmir Consular Agency:
Izmir Consular Agency will be closed for all services from November 8th to November 23rd. Izmir Consular Agent will continue to schedule appointments during this temporary closure. Please schedule an appointment by emailing Izmir Consular Agency. ACS Unit in Ankara will continue to provide passport, report of birth and notarial services by online appointment.
The American Citizen Services Unit provide service between 13:00 pm and 16:00 pm Monday through Thursday. You need to make an online appointment before your visit: Online Appointment System
Messages to U.S. Citizens
Country Specific Information
- Useful Information along the Turkish-Syrian Border
Entry Into The Consulates
Inform yourself of what you CANNOT bring into the consulate.
Forbidden Items :
• NO Laptops
• NO Cell/Mobile Phones (including iPhone & Blackberries)
• NO Handheld Tablets (iPad or similar) or E-Readers
• NO MP3 or similar music players (iPod or similar)
• NO USB sticks/flash memory devices
• NO Cameras or Camcorders
• NO Portable Game Devices
• NO Luggage, Bags or Backpacks
• NO Bottled Liquids (including perfume & drinks)
• NO Flammable Liquids or Lighters
In addition to the list above, security may decide not to admit other unlisted items into the waiting area.