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U.S. Citizen Services

General Information

U.S. flag imageWelcome to the American Citizen Services (ACS) Unit of the U.S. Embassy Ankara.  We provide the following routine and emergency services and information: passport issuance and renewals, reports of birth abroad, notarial services, information for travelers, death of an American Citizen abroad, voter assistance, tax forms, living in Turkey, how to protect yourself from various types of scams and emergency services for American citizens.  

The American Citizen Services Unit will not be responding to queries about Immigrant and Nonimmigrant visas.

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Security Notification:
Applicants (including U.S. Citizens) are not able to bring in cell phones or any other electronic devices into the Embassy. Applicants will be turned away since there is no storage for electronic devices available.
 

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ACS
U.S. Citizen Services

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IV

Immigrant Visas

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NIV

Nonimmigrant Visas

Visa Categories

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Administrative Processing

 

Important Announcement

  • IMPORTANT NOTICE: The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visa systems.  This issue is not specific to any particular country, citizenship document, or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.
    Passport applications accepted overseas or after May 26, 2015 are affected by this delay.  If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. Embassy or Consulate at which you originally applied. Information about how to apply for an emergency passport is available on our website.
    Applications for a U.S. visa made after June 8, 2015, are also affected by this delay.  Nonimmigrant visa applicants who did not submit their DS-160 online application prior to June 9, 2015, should reschedule their interview appointments.  Individuals with urgent travel should contact us at http://turkey.usembassy.gov/emergency_appoinments.html.

    Our visa processing systems have begun to be restored, and we now have limited capacity to print visas for applicants previously interviewed.  If your passport was returned to you without a visa due to the systems outage you may now submit your passport back to our office for visa printing. 

    After your passports and/or missing documents are received, a consular officer will review your case again.  If everything is in order, your visa packet will be prepared and sent to the PTT office which you chose. This process may take several additional days.

    We will make every effort to issue visas to eligible applicants within the month June.  However due to ongoing systems issues, we may continue to experience delays printing visas in certain cases.  

    We apologize to applicants and recognize that this may cause hardship to applicants waiting for visas. 

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Entry Into The Consulates

  • Security logo

    Security
    Inform yourself of what you CANNOT bring into the consulate.
    Forbidden Items :
    • NO Laptops
    • NO Cell/Mobile Phones (including iPhone & Blackberries)
    • NO Handheld Tablets (iPad or similar) or E-Readers
    • NO MP3 or similar music players (iPod or similar)
    • NO USB sticks/flash memory devices
    • NO Cameras or Camcorders
    • NO Portable Game Devices
    • NO Luggage, Bags or Backpacks
    • NO Bottled Liquids (including perfume & drinks)
    • NO Flammable Liquids or Lighters

    In addition to the list above, security may decide not to admit other unlisted items into the waiting area.